PVD state is Failed and Registration shows "Agent Error"

book

Article ID: CTX215140

calendar_today

Updated On:

Description

Random PVD enabled VDAs have "Agent Error" as their Registration State on the DDCs. At the console of the VMs, we can see the following error "The Personal vDisk cannot start. An internal error occurred while starting the Personal vDisk. Review the Personal vDisk logs for further details."

Resolution

  1. Uninstall/fully disable the Antivirus software on the image in question
  2. Apply Windows update them on the Master Image and re-run the inventory.

Problem Cause

Windows was behind on Windows updates and Antivirus was disrupting Personal Vdisk operations.
Powered by Wolken Software