Session Timeout are Not Applied on StoreFront Servers
Article ID: CTX201985
Updated On:
Description
Session timeout are not applied on the StoreFront servers.
When a user tries to log on or launch an application the following error is displayed:
Logon has expired.
Restarting the Wallet services and upgrading to StoreFront 2.6 did not resolve the issue.
Environment
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Resolution
To resolve this issue correct the timeout values on:
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Receiver for Web.
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Clientless access profile on NetScaler Gateway.
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NetScaler load balancing server.
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Also correct any time sync issues on the server by adjusting the time settings.
Problem Cause
Time settings and session timeouts does not match across servers.
Issue/Introduction
The session timeout are not applied on the StoreFront servers.
Additional Information
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