CWA - wfcrun32.exe crash when launching sessions after MODA ODF App Tools installed

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Article ID: CTX695157

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Updated On:

Description

Customer installed the MODA ODF Application Tools. 

After the installation, there is no response with clicking ICA file, issue still happens even uninstall the MODA application tools.

Review the Windows Events, there is record of wfcrun32.exe crash.

 

Cause

Third party application compatibility issue. The application may change something related with .Net runtime and VC++ runtime.

Resolution

Recommend install the MODA ODF Application Tools first, then installing the Workspace App for Windows, if issue still occurs, uninstall and reinstall “.net desktop runtime 8.x_x86", "VC++ runtime x86" and "VC++ runtime x64"。

https://builds.dotnet.microsoft.com/dotnet/WindowsDesktop/8.0.19/windowsdesktop-runtime-8.0.19-win-x86.exe

https://aka.ms/vs/17/release/vc_redist.x86.exe

https://aka.ms/vs/17/release/vc_redist.x64.exe

Issue/Introduction

Workspace no response with clicking ICA file after installing MODA ODF Application Tools.

In the event log there is the record of wfcrun32.exe crash.