There is a problem in using teams, teams are not in an optimized state
Customer not config the required policy to Enable Teams Slimcore optimization
Disable “Virtual channel allow list” policy
OR
add following items to allow it
MSTEAMS,C:\Program Files\WindowsApps\MSTeams*8wekyb3d8bbwe\ms-teams.exe
MSTEAM1,C:\Program Files\WindowsApps\MSTeams*8wekyb3d8bbwe\ms-teams.exe
MSTEAM2,C:\Program Files\WindowsApps\MSTeams*8wekyb3d8bbwe\ms-teams.exe
After a customer opens new teams in a virtual desktop, the optimization status displayed is not showing "Citrix slimcore media optimized"