Citrix Workspace App for Windows 2503 : Restricted Clipboard Formats Result in Clipboard Being Cleared on Endpoints Running CWA 2503 or Later

Citrix Workspace App for Windows 2503 : Restricted Clipboard Formats Result in Clipboard Being Cleared on Endpoints Running CWA 2503 or Later

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Article ID: CTX694945

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Updated On:

Description

If your Citrix clipboard policies block certain formats (Example: File Format), copying such an item on your computer or from any session connected via that same client will immediately clear your client clipboard. This means you won't be able to paste it anywhere, even outside your Citrix session.

Cause

When a Copy is performed on the Client with no clipboard formats that are supported or allowed by policy on the VDA, it can result in the Client clipboard being immediately cleared.

Resolution

The issue is identified to require a code fix and the same will be included in CWA 2507 release

Issue/Introduction

This article describes an issue where copying restricted clipboard content (such as files) clears the clipboard on the client device having CWA for Windows 2503 or above

Additional Information