Citrix Virtual Apps and Desktops - Mouseover Effects Lag Behind Cursor in Epic Hyperdrive
Article ID: CTX694829
Updated On:
Description
Users report that mouseover effects lag behind cursor in published epic hyperdrive.
Environment
Caution! Using Registry Editor incorrectly can cause serious problems that might require you to reinstall your operating system. Citrix cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk. Be sure to back up the registry before you edit it.
Cause
There are a large number of cursor shape change events triggered in this workflow, which have to be processed and could lead to the lagging effect being experienced by users.
Resolution
After setting the following registry value on the VDA, users are no longer reporting the issue
HKEY_LOCAL_MACHINE\SOFTWARE\Citrix\Graphics
Name: CursorShapeChangeMinInterval
Type: DWORD
Value: 50
Issue/Introduction
Users report that mouseover effects lag behind cursor in published epic hyperdrive
