Citrix Cloud - Error while adding a new Identity Provider under Identity and Access Management
Article ID: CTX694794
Updated On:
Description
This error can happen if the friendly name used for the connection is not unique or if the name is test
Cause
Friendly name not unique or equivalent to test
Resolution
Make sure to use a name that is not used before for the other existing Identity Providers and do not use test as the Identity Provider Name.
Issue/Introduction
Cloud administrators may see the one of the following errors when adding a new / additional Identity Providers under the Identity and Access Management > Authentication menu in the Citrix Cloud Portal.
"An error Occurred. Please try later"
"An unrecognized error occurred. Please refresh the page or try again later"
"We encountered a problem with adding <FriendlyNameofTheIdentityProvider>. Please try again later"
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