New deployed 2402 LVDA always shows unregistered in Citrix Studio. krb5.conf loading failed error can be find in jproxy log.
Fail to load krb5.conf file. The error means there are some unsupported parameter in the conf file.
2025-06-13 06:30:57.620 [ERROR] [1008] - GetDirContextTask.GetKerberosAgentClientSubject: Unable to obtain LDAP Login Context for 'agent.client'. Error: krb5.conf loading failed.
The customer confirms that they copy the krb5.conf file from redhat 7 machine which has the following line in the krb5.conf.
includedir /var/lib/sss/pubconf/krb5.include.d/
Delete the following line from krb5.conf file
includedir /var/lib/sss/pubconf/krb5.include.d/
New deployed 2402 LVDA cannot register with DDC.