XenServer - hotfix download no longer available in XenCenter
Article ID: CTX694728
Updated On:
Description
As of XenCenter 2025.3, you can no longer download Citrix Hypervisor 8.2 Cumulative Update 1 hotfixes through XenCenter.
In addition, the client ID download mechanism that was previously located at https://support.citrix.com/s/xencenterclientiddownload is now no longer available.
Cause
Due to end-of-life for Citrix Hypervisor 8.2 Cumulative Update 1, we have retired the hotfix download capability in XenCenter.
Our change to the new Citrix support experience removed the Client ID webpage.
Resolution
Citrix Hypervisor 8.2 Cumulative Update 1 is now end-of-life. Capabilities specific to to Citrix Hypervisor 8.2 CU1 hotfixes have been removed from XenCenter.
The following use cases are not affected and are still supported in XenCenter 2025.3:
- Upgrade from Citrix Hypervisor 8.2 CU1 to XenServer 8.4. You do not need to apply all hotfixes to Citrix Hypervisor 8.2 CU1 before upgrading.
- Applying updates to XenServer 8.4 hosts and pools
- Apply hotfixes manually to your Citrix Hypervisor 8.2 CU1 hosts and pools. These hotfixes can be downloaded from Download Hotfixes (Log in required) to the system where you run XenCenter.
To apply these hotfixes by using XenCenter, in the Install Updates wizard's Select Update panel, choose Select an update or supplemental pack from disk and browse to the downloaded hotfix file.
Continue the update process as prompted by the wizard.
Issue/Introduction
As of XenCenter 2025.3, you can no longer download Citrix Hypervisor 8.2 Cumulative Update 1 hotfixes through XenCenter.
In addition, the client ID download mechanism that was previously located at https://support.citrix.com/s/xencenterclientiddownload is now no longer available.
