Xenmobile REST API: Unable to use AD user when XM LDAP setting configured with SAMacount

Xenmobile REST API: Unable to use AD user when XM LDAP setting configured with SAMacount

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Article ID: CTX693982

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Description

Xenmobile REST API:
Customer would like to use Active Directory user account for REST API functions in XM environment where LDAP is configured with SAMAccount.

Steps to perform:
-While using any user account that has sufficient access to run REST API query on API client like Postman for authentication, we should use the user name as '(User.SamAccount)@domain.name'.
                        For Example:
              If my LDAP domain is configured as 'MyLab.com' in Xenmobile LDAP setting and user SAMaccount is 'TestAPI', then the correct user name to be used is 'TestAPI@MyLab.com' this is as per design.