Slow initial page load when connecting to Storefront after upgrading to 2411/2503
Article ID: CTX693427
Updated On:
Description
After installing StoreFront 2411/2503, connections made to the landing page for a Storefront Store (i.e. https://example.com/Citrix/XenAppWeb), users experience a 6 second delay before the logon page fully loads.
Resolution
Citrix.StoreFront.EnableBrowserExtension is now enabled by default on the Storefront config, which runs a JavaScript file on the client side to try and connect the browser extension which has a default timeout value of 6 seconds.
This value needs to be changed in the web.config file, updating the browserExtension value to enabled="false". Once this is done, the logon page will load as expected.
Problem Cause
Citrix.StoreFront.EnableBrowserExtension is now enabled by default on the Storefront config, which runs a JavaScript file on the client side to try and connect the browser extension which has a default timeout value of 6 seconds.
