Citrix Director Infrastructure Monitoring – License Server Connection status is not available
Article ID: CTX693406
Updated On:
Description
When admin checks Delivery Controller data in Citrix Director - Infrastructure Monitoring, the license server related information is not available.
All other metrics are displayed correctly.
License Server is configured correctly and there are no issues with licenses. CVAD Site is functioning correctly.
Additional information appears when hovering over the question mark symbol:
License Server Connection:
Licenses Status:
Delivery Controller Details:
The CVAD version is 2402 CU2 (Site) and during upgrade/installation the option to install Independent release of Director/Monitor was selected.
Resolution
This is currently expected behaviour when the Site version is 2402 and Monitor/Director is on 2411 version (Independent Release of Director for LTSR Deployments).
Problem Cause
License server status monitoring included in the Infrastructure Monitoring requires a newer version of CVAD DDC.
Additional Information
