To guide users through the process of identifying and contacting their designated Account Owner on Citrix.com for inquiries related to pricing quotes, renewal details, Telemetry queries and other sales-specific support. 

Instructions

How to Locate an Account Owner on Citrix.com

For any questions regarding pricing quotes, pricing details, or renewal information, customers should reach out directly to the Account Owner.

Note: Only users with admin access or those designated as a Renewal Contact will be able to view these options. 

Steps to Locate the Account Owner:

1. Log in to your Citrix account at Citrix.com.
   
   

2. On the left-hand panel of the homepage, click "Renew and Manage Maintenance Programs."
   
   

3. Select "Launch Citrix Quoting."
   
   

4. In the quoting interface, locate the "Account Executive" section.
   
   

5. Use the email address listed there to reach out to the Account Owner for assistance.

Need further assistance?

Follow the instructions in the article ‘How to start Live Chat for Citrix Customer Service Inquiries?’ to connect with a Chat Advisor for Immediate support.