How to proper configure AppProtection for screen capture 

Instructions

1. Sign in to your Citrix Cloud account and select Workspace Configuration.
2. Select App Configuration > Security and Authentication > Configure > App Protection.
3. Click Screen Capture Allow List and select the Windows checkbox.
4. Click the Edit option.
-- The Manage settings for Windows screen appears.
5. Add the information about the app that you want to add to the Screen Capture Allow List.

For example,

[
 {
 "signature": "",
 "name": "QuickAssist.exe"
 "publisher": ""
 },
 {
 "signature": "",
 "name": "SnippingTool.exe"
 "publisher": ""
 }
]