No Secondary Node GUI Access, Intermittent issue due to /var over 100% Full

No Secondary Node GUI Access, Intermittent issue due to /var over 100% Full

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Article ID: CTX693184

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Updated On:

Description

The graphical user interface (GUI) on the secondary system becomes unresponsive or inaccessible when the /var directory exceeds 100% disk utilization. This is primarily attributed to the /var/log/db/default/lbvserver folder occupying a high amount of storage space. Despite manual removal of files within the lbvserver directory, the GUI fails to recover, and the system continues to experience persistent inaccessibility issues.

Resolution

Execute the "disable reporting" command on both the Primary and Secondary systems to halt diagnostic data collection. Following this, manually remove all contents within the /var/log/db/default directory and the /var/partitions/<partitionName>/nscollectRRD/ directory (replace <partitionName> with the relevant partition identifier). This resolves storage overutilization and restores GUI functionality.


Problem Cause

Due to Excessive lbvserver Logs folders under "/var/log/db/default"