LVDA 2402 | Ubuntu VDAs taking a long time (2-3min) to login

LVDA 2402 | Ubuntu VDAs taking a long time (2-3min) to login

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Article ID: CTX693169

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Updated On:

Description

Customer is experiencing unusual slow logon when launching a published desktop hosted on Ubuntu
It typically takes about 2 to 3 minutes to login

Resolution

Add the KDC server to the krb5.conf file

Note: This is KDC in our lab, please change it to the KDC in customers environment


Problem Cause

DNS resolution or network latency can cause delay in obtaining the KDC from DNS
Directly specifying the KDC server mitigates the issue