Enabling EDT Lost Tolerant Mode using Linux as client.

Enabling EDT Lost Tolerant Mode using Linux as client.

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Article ID: CTX693142

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Description

How to enable EDT Lost Tolerant Mode in the latest VDAs versions when using Linux as client, all requirements needed. 


Instructions

Note.: EDT Loss Tolerant Mode requires TLS 

CWA (Linux 2411)2411 client should work and have EDT Loss Tolerant Mode enabled by default, but for reference to make sure your client does not have it disabled or marked as False.

· https://docs.citrix.com/en-us/citrix-workspace-app-for-linux/audio#loss-tolerant-mode-for-audio

VDA (Windows Multi-session 2402 CU2 or later)Technically, once we configure via the DDC, then this should not be needed, but let's do this to make sure our VDA is enabled to do EDT Loss Tolerant Mode.

· https://docs.citrix.com/en-us/citrix-workspace-app-for-windows/2402-ltsr/hdx-transport.html#loss-tolerant-mode-for-audio

Studio / DDC Policies 

· Set HDX Adaptive Transport (EDT) to Preferred

o Please review system, network, and NetScaler requirements/configurations for EDT - https://docs.citrix.com/en-us/citrix-virtual-apps-desktops/hdx-transport/adaptive-transport.html

· Disable Audio over UDP

· Disable Audio over UDP real-time transport

· Enable Adaptive Audio

o With both the CWA and VDA versions above, this should already be enabled by default, but for reference - https://docs.citrix.com/en-us/citrix-workspace-app-for-linux/audio#adaptive-audio

· Enable Loss Tolerant Mode for Audio

o With both the CWA and VDA versions above, this should already be enabled by default, but for reference - https://docs.citrix.com/en-us/citrix-virtual-apps-desktops/multimedia/audio#loss-tolerant-mode-for-audio