Unable to update machine catalog after upgrading Office 2013 to 2016 version

Unable to update machine catalog after upgrading Office 2013 to 2016 version

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Article ID: CTX692963

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Updated On:

Description

 Error message : FailedToCreateImagePreparationVM
TaskErrorInformation: Terminated
Internal Error: Failed to upload disk. Unable to write data to the transport connection. An existing connection was forcibly closed by the remote host.
Event ID 2007 

Resolution

Disable/Skip the Office Rearm task using powershell command resolved the issue
  • Set-ProvServiceConfigurationData -Name ImageManagementPrep_Excluded_Steps -Value OfficeRearm
HKEY_LOCAL_MACHINE/SOFTWARE/Microsoft/Windows NT/CurrentVersion/SoftwareProtectionPlatform
  • SkipRearm (DWORD) = 1


 

Problem Cause

Issue with MS office upgrade on master image

Issue/Introduction

Unable to update machine catalog after upgrading Office 2013 to 2016 version

Additional Information

https://www.carlstalhood.com/catalogs-delivery-groups/
https://www.carlstalhood.com/catalogs-delivery-groups/#imageprep
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