uberAgent service is not running.

Attempt to start the service fails.

Error message:  Windows could not start the uberAgent service on Local Computer. Error 13: The data is invalid.

uberAgent log file located in C:\Windows\Temp (default location) shows the errors:

2025-03-17 10:23:55.706 -0700,ERROR,DOMAINNAME,MACHINENAME$,12480,ReadConfigFile,No config file found at <C:\ProgramData\vast limits\uberAgent\Configuration\uberAgent.conf>

2025-03-17 10:23:55.706 -0700,ERROR,DOMAINNAME,MACHINENAME$,12480,ReadConfiguration,Error while reading the configuration. Aborting...

Provide a valid configuration file (uberAgent.conf) via one of the support configuration sources:

• Local configuration files (details)
• GPO (details)
• Central Config File Management (details)

Problem Cause

Missing configuration file in C:\ProgramData\vast limits\uberAgent\Configuration

uberAent documentation:

https://docs.citrix.com/en-us/uberagent/current-release/installation/configuration-through-config-file

https://docs.citrix.com/en-us/uberagent/current-release/installation/configuration-through-group-policy

https://docs.citrix.com/en-us/uberagent/current-release/installation/central-config-file-management