CWAL 2411 | "Ctrl+Shift+T", brings up citrix toolbar instead of reopening closed tab

CWAL 2411 | "Ctrl+Shift+T", brings up citrix toolbar instead of reopening closed tab

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Article ID: CTX692690

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Updated On:

Description

Since we updated our Workspace on Linux Machines from 24.5.0.76 to 24.11.0.85, users are experiencing the following issue: Pressing Ctrl + Shift + T, brings up citrix toolbar on the endpoint instead of reopening closed tab on the windows machine.

Resolution

- After upgrade from CWAL 2405 to 2411, ctrl+shift+t is opening Citrix toolbar instead of reopening closed browser tab.
- This is design behavior - https://docs.citrix.com/en-us/citrix-workspace-app-for-linux/store-configuration.html#accessibility-support-for-enhanced-desktop-viewer-toolbar
- Added the following line in user's wfclient.ini file, which resolved the issue.
-------------------------------------
[WFClient]
WCAGModeKeyCombination=True
------------------------------------------


Problem Cause

 This is design behavior - https://docs.citrix.com/en-us/citrix-workspace-app-for-linux/store-configuration.html#accessibility-support-for-enhanced-desktop-viewer-toolbar