DaaS: 2411 VDAs are not registering with the Cloud Connectors

DaaS: 2411 VDAs are not registering with the Cloud Connectors

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Article ID: CTX692444

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Updated On:

Description

When users are trying to launch the published resource getting an error - "No work Station Available", as the VDA is in unregistered state

Resolution

  • While we create a new Machine Catalog and add the manual machines to the Catalog, we will have an option to select Zones.
  • Each Zone represents specific Resource Location.
  • To get machines to be registered with the CCs, the VDAs should be in same Zone of the CC Resource Location.
  • We have the option to move the machine catalog to a different RL/Zone by accessing the DaaS tab and then going to zones

Problem Cause

VDA machine was added to the wrong Resource Location which caused the VDA to unregister.