Migrating configurations to a new device --> Facing issues while performing a restore of the backup.

| We were unable to restore backup on a new NetScaler appliance.

| Please follow the below steps to restore a backup:

1. Navigate to System > Backup and Restore.

2. Click Backup/Import to start the process.

3. If you want to import a backup, you must select Import.

4. To restore, select the backup file and click Restore.

5. In the Restore page, verify backup file details and click Restore.

6. After you restore, you must reboot the appliance.

Note: Uncheck "save configuration" and then reboot the system to restore the backup. 

Problem Cause

Need to restore backup on a new NetScaler and get the traffic working.