"Cannot Complete your request" during enumeration for DUO OAuth in 2 factor setup

"Cannot Complete your request" during enumeration for DUO OAuth in 2 factor setup

book

Article ID: CTX692247

calendar_today

Updated On:

Description

Getting " Cannot complete your request" after duo push is successfully sent. In the url tab, we could see the client  connection being pointed to storefront successfully

Resolution

  • Verify the storefront event viewer is seeing the correct credentials and failing due to single sign on event
  • Modify the corresponding Login Schema: 

              User Credential Index: 1 ​​​​​​​

              Password Credential Index: 2

Image_2024-10-23_01-46-25.png

  • Create a new Traffic Policy with expression "true" , set the single sign-on settings to "ON"  and define these in the Profile:

    SSO User Expression: AAA.USER.ATTRIBUTE(1)
    SSO Password Expression: AAA.USER.ATTRIBUTE(2)

Image_2024-10-23_01-50-04.png

Image_2024-10-23_01-50-22.png

  • Bind the traffic policy to the Gateway Virtual Server

Problem Cause

 

This issue can occur because the needed credentials aren't properly passed through to StoreFront.