Netscale MPX/SDXr: LOM GUI is not accessible.

Netscale MPX/SDXr: LOM GUI is not accessible.

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Article ID: CTX692100

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Updated On:

Description

Unable to access the GUI of configured LOM IP. CLI access to LOM IP works but does not behave as expected.

Resolution

The solution is to reset the LOM settings to default and reconfigure the LOM Management IP.

Below are the steps to resolve this issue.

  1. Connect to SVM IP over CLI.
  2. Move to Shell and run the command: - ssh root@169.254.0.1
  3. Once connected to Xenserver, run the command: - ipmitool raw 0x30 0x42
  4. This resets the LOM settings to default. Now wait 2-3 min after this change.
  5. Configure the network configuration of LOM with the below commands:-
    • ipmitool lan set 1 ipaddr <ip_address>
    • ipmitool lan set 1 netmask <netmask>
    • ipmitool lan set 1 defgw ipaddr <gateway>

Post this LOM GUI will be accessible.

Note: Confirm the IP address, subnet mask, and gateway IP of LOM before resetting LOM. This can also be verified by command:- ipmitool lan print 1


Problem Cause

LOM Configuration needs a reset to default

Additional Information

https://docs.netscaler.com/en-us/netscaler-hardware-platforms/sdx/lights-out-management-port/configuring-network-settings-on-lom-port.html