For: Hotfix – Session Recording 19.12.9100.6 For CVAD 1912 LTSR CU9

Replaces: All previous versions

Date: November, 2024

Languages supported: English (US), German (DE), Spanish (ES), French (FR), Japanese (JA), Simplified Chinese (SC)

Readme version: 1.30

Readme Revision History

Important Note(s)

 Where to Find Documentation

This document describes the issue(s) resolved by this update and includes installation instructions. For additional product information, including supported operating systems and system requirements, see 1912 LTSR CU9 on the Citrix Product Documentation site. 

New Fixes in This Release

1.   This fix addresses a security vulnerability in an underlying component. For more information, see Knowledge Center article CTX691941. [SRT-13018 and SRT-12961]

Fixes from Replaced Hotfixes

No hotfixes were replaced by this release.

Installing and Uninstalling this Release

Notes: 

• This update contains three .msi files and one powershell script. For more information about deploying msi files, see Microsoft article 884016 or visit the Microsoft website and search for keyword msiexec. 

• Caution: Downgrades, also known as rollbacks, from this upgrade are not supported and might leave your systems in an unstable state. This upgrade replaces the existing installation entirely, rather than simply patching it. As a result, uninstalling this package removes the entire component from the computer. If the need arises to revert to an earlier version of the product, you must uninstall this package and then reinstall the earlier version of the product. Reverting to an earlier version of the product might result in the loss of settings you configured while this upgrade is installed. 

• This update might or might not prompt you to restart the server when the installation or uninstallation is complete. 

• If the need arises to uninstall this update, you must remove the entire feature according to the uninstall instructions below and then reinstall the base product. 

To install this release: 

1. Copy the SessionRecording1912CU9Hotfix.zip file to a shared folder on the network.

2. Decompress the file. Inside, you will find three MSI installers and one PowerShell script:
     - SessionRecordingAdministrationx64.msi
     - SessionRecordingAgentx64.msi
     - SessionRecordingPlayer.msi
     - InstallPrereqsforSessionRecordingAdministration.ps1

3. Run the InstallPrereqsforSessionRecordingAdministration.ps1 script located in the hotfix folder on the Session Recording server machine.
   
   

4. Run the SessionRecordingAdministrationx64.msi file.

5. Run the SessionRecordingAgentx64.msi file.

6. Run the SessionRecordingPlayer.msi file.

7. Restart the machine if prompted. 

To uninstall this release:

1. From the Start menu, select Settings > Control Panel. 

2. In the Control Panel, double-click Programs and Features. 

3. Highlight Session Recording and click Uninstall.

4. Follow the on-screen directions.

To upgrade to this release

1. Copy the SessionRecording1912CU9Hotfix.zip file to a shared folder on the network.

2. Decompress the file. Inside, you will find three MSI installers and one PowerShell script:
     - SessionRecordingAdministrationx64.msi
     - SessionRecordingAgentx64.msi
     - SessionRecordingPlayer.msi
     - InstallPrereqsforSessionRecordingAdministration.ps1

3. Run the InstallPrereqsforSessionRecordingAdministration.ps1 script located in the hotfix folder on the Session Recording server machine.
   
   
   

4. On the Session Recording server machine, right-click on Command Prompt and select 'Run as administrator'. Then, in the Command Prompt window, run the SessionRecordingAdministrationx64.msi file.

5. Under the Session Recording server installation path, run the following command to enable legacy IPC interfaces:
   
   

6. Upgrade each Session Recording agent to the hotfix version.

7. After upgrading all Session Recording agents, return to the Session Recording server installation path and disable legacy IPC interfaces with the following command:
   
   

8. If you have previously integrated Session Recording with Citrix Director, you can configure the Director to use the Session Recording server after installing the Session Recording hotfix. To do so, run the following command under the Session Recording server installation path

9. Restart the machine if prompted. 

Files Updated (All Dates/Times UTC)