Issue:

After upgrading Storefront from 2402 to 2402 CU1, German language users may experience a spinning wheel during store access.

This does not apply when upgrading from earlier versions of StoreFront, such as from 2203 to 2402 CU1.

Symptoms or Error:

• The developer tool shows Http 404 error for the file ctxs.strings.de_F55664ADB75F4E07.js.
• This issue only impacts users with German OS endpoints. 
• Both browser and native CWA access are impacted.

 Option #1: (Server Side Changes)

 To centralize this change on the StoreWeb level:

• Rename the file ctxs.strings.de_EB6A1EA6E3F8036B.js to ctxs.strings.de_F55664ADB75F4E07.js inside "C:\inetpub\wwwroot\Citrix\<storeweb>\receiver\js\localization\de" subfolder. 
• Open ctxs.core.min_FECB833685ABC9AF.js from"C:\inetpub\wwwroot\Citrix\<storeweb>\receiver\js" directory and search "ctxs.strings.de_EB6A1EA6E3F8036B.js". Replace it with ctxs.strings.de_F55664ADB75F4E07.js, then save the file.
• Run "iisreset" to make the changes effective.

Option #2: (Client Side Changes)

When opening the store in a web browser: 

• Press Ctrl+F5 to to force reload the page, removing cached content.
• Alternatively delete cached images and files. From Chrome, go to the three dot menu, select Delete browsing data, select Cachced images and files and press Delete data. You do not need to delete other history. 
  

When opening the store in Citrix Workspace app:

• Remove and add the store.

Note: The browser workaround in option #1 also avoids the issue for the Citrix Workspace app that has not connected since StoreFront was upgraded to CU1. However, you must re-add the store for CWA users who have already connected to it after upgrading to StoreFront CU1.

Problem Cause

The cached file points the client to read a missing file from the Storefront 2402 CU1 deployment, causing the 404 error in the screenshot.