Get-MonitorConfiguration returns an error after DDC/Site upgrade

Get-MonitorConfiguration returns an error after DDC/Site upgrade

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Article ID: CTX691846

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Updated On:

Description

When admin invokes a cmdlet: Get-MonitorConfiguration, the error is displayed: A database operation failed and could not be recovered : Reason ?

 

CDF Control trace captured on the DDC shows the error:
Monitor System Setting 'DisableGoogleAnalytics' exists in the database was loaded but not found in class MonitorSystemConfiguration.

 

SQL query (Site Database) returns 1 record:
SELECT * FROM [Monitor].[Configuration] WHERE Name LIKE '%DisableGoogleAnalytics%'

Example:
117    DisableGoogleAnalytics    False    2024-07-04 13:08:08.387    2024-07-04 13:08:08.387

Environment

The above mentioned sample code is provided to you as is with no representations, warranties or conditions of any kind. You may use, modify and distribute it at your own risk. CITRIX DISCLAIMS ALL WARRANTIES WHATSOEVER, EXPRESS, IMPLIED, WRITTEN, ORAL OR STATUTORY, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NONINFRINGEMENT. Without limiting the generality of the foregoing, you acknowledge and agree that (a) the sample code may exhibit errors, design flaws or other problems, possibly resulting in loss of data or damage to property; (b) it may not be possible to make the sample code fully functional; and (c) Citrix may, without notice or liability to you, cease to make available the current version and/or any future versions of the sample code. In no event should the code be used to support ultra-hazardous activities, including but not limited to life support or blasting activities. NEITHER CITRIX NOR ITS AFFILIATES OR AGENTS WILL BE LIABLE, UNDER BREACH OF CONTRACT OR ANY OTHER THEORY OF LIABILITY, FOR ANY DAMAGES WHATSOEVER ARISING FROM USE OF THE SAMPLE CODE, INCLUDING WITHOUT LIMITATION DIRECT, SPECIAL, INCIDENTAL, PUNITIVE, CONSEQUENTIAL OR OTHER DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Although the copyright in the code belongs to Citrix, any distribution of the sample code should include only your own standard copyright attribution, and not that of Citrix. You agree to indemnify and defend Citrix against any and all claims arising from your use, modification or distribution of the sample code.

Resolution

Important: This should only be performed if the symptoms were matching. 

 

Backup Site Database.

Remove the DisableGoogleAnalytics setting from the Site database using SQL query: 

DELETE FROM [Monitor].[Configuration] WHERE Name LIKE '%DisableGoogleAnalytics%'

Restart Citrix Monitor Service on the delivery controller.

Test powershell cmdlet: Get-MonitorConfiguration


Problem Cause

Legacy configuration setting (DisableGoogleAnalytics) has been removed from the Monitor Service but not removed from the database / database schema.

Additional Information

The issue will be addressed in the future product release / cumulative update and the setting will be automatically removed from the database during upgrade.