Director “Cannot retrieve the data” for License Server

Director “Cannot retrieve the data” for License Server

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Article ID: CTX691504

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Updated On:

Description

In Director see error  “Cannot retrieve the data” for License Server.

Dir1.PNG

 

In event log see of Director Server there is this event.

There was no endpoint listening at https://License_Server_FQDN:8083//sls_unauth/services/sls that could accept the message. This is often caused by an incorrect address or SOAP action. See InnerException, if present, for more details.'

 

Resolution

Unblock port 8083 or whatever port is used . License Server info will then appear

 


Problem Cause

License Server Port is blocked between Director and License Server .

Test-NetConnection fails to port 8083 on the License Server when run from the Director Server