Citrix DaaS: Unable to login to Citrix cloud with MFA

Citrix DaaS: Unable to login to Citrix cloud with MFA

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Article ID: CTX691423

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Updated On:

Description

Unable to login to Citrix Cloud with MFA with error " Opps! Something went wrong

Resolution

The admin needs to login via the Azure AD or go link. 

 
https://citrix.cloud.com/go/<companyname>


Problem Cause

The admin is invited via AzureAD, but trying to login with Citrix Identity.