Overview of the Issue

RAID replacement on SDX and steps to replace it.

Note:The SDX appliance in its default configuration is shipped with four disk slots populated with solid-state drives (SSDs). It includes the logical drive 0, which is allocated for the Management Service and XenServer, and logical drive 1, which is allocated for NetScaler instances that a user will provision. Disks in slots 1 and 2 create a RAID 1 pair for logical drive 0. Similarly, disks in slots 3 and 4 create a RAID 1 pair for logical drive 1. For additional storage as dictated by model number, license and capacity requirements, you can create additional new logical drives. This requires populating physical drives to form RAID 1 pairs in slots 5 and 6, and/or slots 7 and 8.

Appendix: Top Knowledge Content

Troubleshooting Common Problems

• CTX226732 - Introduction to Citrix NetScaler SDX

• CTX215581 - How to Manage RAID Disk Allocation on NetScaler SDX

• CTX216092 - Adding Additional Logical Drives and Replacing Faulty SSD on NetScaler 22xxx and 24xxx series SDX Appliances.

• CTX466128 - Alert || high memory usage - SDX

Tools and Resources

• Initial configuration 

• Field replaceable units 

This article provides the instructions on how to replace the faulty physical drive on SDX box