Introduction

This article provides a list of Knowledge Base resources on how to troubleshoot, setup and diagnose most common issues based on memory, CPU, license.

Appendix: Top Knowledge Content

Troubleshooting Common Problems

• CTX228979 - Management CPU Increases Periodically In Citrix ADC 

• CTX226781 - Troubleshooting Memory on NetScaler 

• CTX215481 - Error: "Failure - TCP connection successful, but application timed out" on NetScaler 

• CTX213837 - How to Troubleshoot Citrix ADC(NetScaler) Reporting Tab Related Issues 

• How to Configure Log File Rotation on ADC 

• CTX477279 - https://support.citrix.com/article/CTX477279/setup-syslog-for-splunk 

• CTX370618 - How to Diagnose IP Conflicts on the ADC 

• CTX464125 - How to Recognize NetScaler Gateway User Login and Logout Entries in ns.log 

• CTX570689 - How to verify hardware health status on NetScaler MPX 

• CTX225182 - Error "Packets dropped due to licensed throughput rate being reached" on NetScaler 

• CTX229555 - High CPU Usage on NetScaler VPX Reported on VMware ESXi Version 6.0 

Tools and Resources

• Memory and vCPU Requirements for Citrix ADC (NetScaler) VPX 

Below list of articles will provide you an outline of logs which will help you to easily identify a possible CPU, memory and fully hardware check when a possible capacity issue comes in place.