Introduction

Citrix offers a series of articles dedicated to troubleshooting various database issues, such as connectivity problems, performance bottlenecks, and data corruption. By enabling quick diagnosis and resolution, these articles help minimize downtime and enhance the reliability and performance of XenMobile on-prem databases.

Troubleshooting Common Problems

• CTX217692 - Duplicate MAM ID entries in the database
• CTX233928 - 500 Server Internal Error  

 Tools and Resources

• Log collection
• Database perquisites and supported versions
• Migration of database

FAQs 

• CTX140986 - Xenmobile Server Support FAQ

Overview  

These articles address common database challenges, including recovery mode complications and log generation issues. Recovery mode problems can hinder data restorations, while excessive database growth or truncation failures impact performances and storage capacities. The linked content provides detailed solutions and best practices for diagnosing and resolving these issues, ensuring database stability and efficiency.