Overview of the Issue

These articles discuss the common issues faced at operation level. The issues are related to licensing, virtual path flap, change of notice for the products and known issues.

Appendix: Top Knowledge Content

Troubleshooting Common Problems

• CTX236981 - Warning: "Disk usage for the Active OS partition is at 70%" on Citrix SD-WAN

• CTX235576 - “Upgrade in progress. This operation will take about 20 minutes. Please re-login after 20 minutes” on NetScaler SD-WAN

• CTX236829 - Monitoring NetScaler SD-WAN Network/System

Troubleshooting Network Problems

• CTX231160 - Troubleshooting NetScaler SD-WAN Reachability

• CTX235586 - How to Provision Network Bandwidth in a NetScaler SD-WAN Appliance

• CTX236829 - https://support.citrix.com/article/CTX231160/troubleshooting-netscaler-sdwan-reachability

• CTX236990 - Troubleshooting Network or Link Issues on NetScaler SD-WAN

• CTX236828 - Troubleshoot NetScaler SD-WAN Issues Using ARP Table

• CTX236991 - Understanding NetScaler SD-WAN Route Defaults

• CTX236878 - Detecting Link Failure in Citrix SD-WAN Appliance

Troubleshooting Virtual path Problems

• CTX236986 - Troubleshooting NetScaler SD-WAN Path Flapping or High Loss Links Issue

• CTX235582 - How to Customize NetScaler SD-WAN Virtual Path Traffic Classes

• CTX236830 - Understanding NetScaler SD-WAN Best Path Determination

Troubleshooting Configuration Problems

• CTX236654 - How to Configure IPSec Tunnels for NetScaler SD-WAN Virtual Paths

• CTX236655 - How do I configure the IPsec Tunnel Between NetScaler SD-WAN and Third-Party Devices?

• CTX236985 - How to Use NetScaler SD-WAN to Prevent Routes from Advertising When Using Dynamic Routing

• CTX235586 - How to Provision Network Bandwidth in a NetScaler SD-WAN Appliance

Tools and Resources

• NetScaler SD-WAN Troubleshooting Guide

This article provides a summary of the useful resources about troubleshooting the network, configuring and preventing the most common issues related to SD WAN.