Unable to add webclips to homescreen for iOS

Unable to add webclips to homescreen for iOS

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Article ID: CTX678059

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Updated On:

Description

How to resolve web clips not appearing on the home screen.


Instructions

The "Allow only some apps" setting in the Restriction device policy can prevent web clips from appearing properly on the home screen. Follow the steps below to resolve this issue:

Option 1: Set Restricted app usage to "Allow all apps" or "Do not allow some apps"

  1. Open the Restriction device policy.
  2. Navigate to the Restricted app usage section.
  3. Change the setting to either Allow all apps or Do not allow some apps.
  4. Save the changes and apply the policy to the device.

Option 2: Allow web clips with "Allow only some apps" setting

  1. Open the Restriction device policy.
  2. Navigate to the Restricted app usage section.
  3. If you prefer to keep the Allow only some apps setting:
    • Add an app with the bundle ID com.apple.webapp to the list of allowed apps.
  4. Save the changes and apply the policy to the device.