[NetScaler-SDX] SVM Management UI displays "Halted" about VPX "VM State"

[NetScaler-SDX] SVM Management UI displays "Halted" about VPX "VM State"

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Article ID: CTX676801

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Description

In a rare case, if you check the NetScaler VPX state on SVM UI, you may see "VM State" displays "Halted" with red light. Your VPX is actually healthy and you can logon VPX NSIP successfully. Business traffic is not impacted. 

Resolution

Woraround: Restart svmd.

1. SSH to SDX SVM shell. 

2. Execute below command:

bash-3.2# /etc/rc.d/svmd restart

 

Solution: Upgrade SDX (SVM) to a fix build. 

  • 13.1 Build 56.x or higher. 
  • 14.1 Build 38.x or higher. 

Problem Cause

SVM inventory threads are blocked and unresponsive for a long time, unable to update the latest VM state. The issue doesn't impact VPX functionality.