can't launch session on Redhat 8.4
Article ID: CTX666261
Updated On:
Description
The customer setup LVDA 2203 CU2 on AMD server with Redhat 8.4, but when they launch session, the desktop viewer became grey screen and exited later. But the issue doesn't occur when launch session on intel desktop with Redhat 8.4.
Resolution
run below command on LVDA then reset ctxhdx service.
/opt/Citrix/VDA/bin/ctxreg create -k "HKLM\System\CurrentControlSet\Control\Citrix\Xorg" -t "REG_DWORD" -v "DisplayNumber" -d "120" --force
Problem Cause
display port exhaustion
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