After upgrading to VDA 2311, users may experience a grey screen when launching an ICA session to Windows 2022 Server running VDA 2311. This problem was not seen when customer was running VDA 2308. Users are also able to launch the session successfully when using manually created ICA file with the following parameters set:

DesiredHRES=1024
DesiredVRES=768

Uninstalling Vmware SVGA 3D display driver resolved the problem.

Problem Cause