Citrix Profile Management: Temporary Profile Loading and Profile details not visible in Director

Citrix Profile Management: Temporary Profile Loading and Profile details not visible in Director

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Article ID: CTX617044

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Updated On:

Description

Temporary Profile LoadingĀ  and Profile details not visible in Director

Resolution

Following files are part of 'Citrix Profile Management WMI plug-in' in VDA. Check existence of them on reported VDA.

C:\Program Files\Citrix\Virtual Desktop Agent\upmComNet.dll
C:\Program Files\Citrix\Virtual Desktop Agent\upmWmiAdmin.dll
C:\Program Files\Citrix\Virtual Desktop Agent\upmWmiAdmin.InstallLog
C:\Program Files\Citrix\Virtual Desktop Agent\upmWmiAdmin.InstallState
C:\Program Files\Citrix\Virtual Desktop Agent\upmWmiMetrics.dll
C:\Program Files\Citrix\Virtual Desktop Agent\upmWmiMetrics.InstallLog
C:\Program Files\Citrix\Virtual Desktop Agent\upmWmiMetrics.InstallState
C:\Program Files\Citrix\Virtual Desktop Agent\upmWmiPlugin.dll
C:\Program Files\Citrix\Virtual Desktop Agent\upmWmiUninstall.mof
C:\Program Files\Citrix\Virtual Desktop Agent\upmWmiUtils.dll

Problem Cause

"Citrix Profile Management WMI plug-in" component on VDA not installed