: Double or Triple licenses are getting assigned to the same user
Article ID: CTX588024
Updated On:
Description
Multiple licenses are assigned to the the same user in the DAAS console .
Resolution
The user in question is logging in with 2 different UPN names .
Request user to use only 1 UPN name is used and the problem will be resolved .
Problem Cause
User logging on with different UPN names .
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