HTML Element / Text not appearing correctly on Auth Window using Citrix Workspace App Native]

HTML Element / Text not appearing correctly on Auth Window using Citrix Workspace App Native]

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Article ID: CTX588019

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Updated On:

Description

When using CWA [Native] their was HTML Element / Text not appearing correctly on Auth Window.

- Text was missing / Custom Banner was missing

- Issue is not present when using MS Edge browser

Resolution

- Downloading CWA v2109 (or newer)
- Running EdgeWebView2 version 102 or newer
- Following the configuration on your Endpoint is as follows: https://docs.citrix.com/en-us/citrix-workspace-app-for-windows/authentication.html
- Under [Support for modern authentication methods for StoreFront stores] > [Using GPO] section

For these configurations can become available, you need to place the CWA [.ADMX] & [.ADML] files in the correct location:
- Copy The admx/adml files (typically found) in the C:\Program Files (x86)\Citrix\ICA Client\Configuration
- Place The admx files then in the C:\Windows\PolicyDefinition
- Place The adml files then in the C:\Windows\PolicyDefinition\en-US
- Then the following options become available in gpedit.msc & can be configured as shown above

** Once configured - Please Terminate the CWA Process [ From your System Tray > Right click on CWA > Exit & then Relaunch to test with new settings ] **

Problem Cause

CWA Rendering Issue:

  • CWA auth would normally use IE [ IE webbrowser controlĀ ]
  • This caused the rendering of the Auth Window (Banner & text) to not be rendered correctly.
  • Rendering Selfservice for resource on enumeration page it would use Edge (with the new setting we are forcing MSEdgeWebView2.exe instead of the IE Webbrowser Control)