User may face the following error when accessing Device Posture in SPA(Secure Private Access) service.


 

There are two way to get Device Posture's entitlement.

1) User has the Citrix DaaS Premium, Citrix DaaS Premium Plus, and Citrix Secure Private Access Advanced licenses.
2) If user does not have the licenses in 1), they need to purchase a Device Posture Service entitlement as an add-on.

For details, refer to "Prerequisites" in the Citrix document.

https://docs.citrix.com/en-us/device-posture.html

 

---

Problem Cause

User does not have license to use Device Posture.
If user have the license, the following page will display.

https://docs.citrix.com/en-us/device-posture.html