Netscaler sends Syslog messages for SSL Handshake with ”\n”

Netscaler sends Syslog messages for SSL Handshake with ”\n”

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Article ID: CTX586521

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Updated On:

Description

Syslog messages sent from the NetScaler to the external Syslog Server includes unexpected occurrence of "\n"  

Interestingly, a pattern is seen where ”\n” is seen periodically after every 6 messages(or similar)

Need to know if this a normal behavior or it's an issue.

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Resolution

The "Subject Name" of the SSL Certificate bound to the server to be updated with a valid string than leaving it blank.


Problem Cause

The SSL Certificate is bound to the Vserver and the "subjectName" string is empty in this Certificate

This empty string is logged as "\n" with the Syslog and seen with wireshark traces

The NetScaler's audit log adds a NULL termination "\n" for all the strings that are displayed, and the same is  recorded in packet captures.

This is by design, and working as expected.

 

Additional Information

This was tested internally by Engineering and tracked under issue ID - NSHELP-36983