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Article ID: CTX585677
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Description
This issue happens within Citrix Cloud Japan environment.
While executing "Get-XdAuthentication" cmdlet, "AuthenticationFailed" error is logged.
Resolution
Run the command "CitrixPoshSdk.exe EnvironmentName=Japan" to install the SDK and enable the SDK to run in the context of Citrix Cloud Japan by default.
After that, you can explicitly authenticate by running the command Get-XdAuthentication.
If you did not install the SDK as described above, then you must use the command "Get-XdAuthentication -EnvironmentName Japan" to authenticate to Citrix Cloud Japan.
Problem Cause
EnvironmentName Japan is not enabled to authenticate to Citrix Cloud Japan.