CVAD 2203 CU4 VDA may experience BSOD With BugCheck code 0x96 INVALID_WORK_QUEUE_ITEM
Article ID: CTX584794
Updated On:
Description
VDA may randomly experience a BSOD with BugCheck code 0x96 INVALID_WORK_QUEUE_ITEM
The issue is seen after the installation of 2203 Cumulative Update 4.
Resolution
A component update to CVAD CU4 that fixes the issue is available on the Citrix Virtual Apps and Desktops 7 2203 LTSR, Cumulative Update 4 download page.
Problem Cause
The issue is been identified and is being tracked under CVADHELP-24383.-
VDAs might experience a fatal exception on picadd.sys and display a blue screen with bug check code 0x96. [CVADHELP-24383]
https://docs.citrix.com/en-us/citrix-virtual-apps-desktops/2203-ltsr/known-issues
Issue/Introduction
CVAD 2203 CU4 VDA may experience BSOD With BugCheck code 0x96 INVALID_WORK_QUEUE_ITEM
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