The "Power Status" of all VDAs are displayed as "Unknown"
Article ID: CTX584617
Updated On:
Description
In DaaS management, the "Power Status" of all VDAs was displayed as "Unknown", Power control (startup, shutdown, restart, etc.) could not be performed.
Also, when power control was executed, the log on the Citrix side would show "Success". However, the power action was not executed on the Azure VDA side.
In addition, the machines in the delivery group do not start during the peak hours set in Autoscale either.
Environment
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Resolution
Check if "Client secrets" is expired, if yes, then update the "Client secrets" with the below steps.
- Get the Application ID from the Full Configuration interface or using PowerShell.
- Sign in to the Azure portal.
- In Azure, select Azure Active Directory.
- From App registrations in Azure AD, select your application.
- Go to Certificates & secrets.
- Click Client secrets.
Problem Cause
When the expiration date of Client secrets expires, commands from the controller cannot reach Azure.Additional Information
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