book
Article ID: CTX583883
calendar_today
Updated On:
Description
"Refused to connect" message is seen on the Citrix Director Trends>Network page after integrating with Citrix Application Delivery Management.
Resolution
- On the ADM console, go to Settings
- Select System Administration > System Configurations
- Click on Allowed URL’s and message of the day
- Select Allowed URLs List to add Director URL to frame-ancestors whitelist.
Problem Cause
ADM did not allow data to be retrieved by the Director URL in an iFrame.
HAR Logs show,
Incomplete Response Received and Chrome Error
net::ERR_BLOCKED_BY_RESPONSE when Director tries to reach the ADM server via call
GET https://adm.domain.com/admin_ui/mas/ent/html/dd.html

The “ERR_BLOCKED_BY_RESPONSE” error message occurs when the client is blocked from receiving a response after sending a request for a resource hosted on the server.
Issue/Introduction
This article describes how to troubleshoot "Refused to connect" message on the Citrix Director Trends>Network page after integrating with Citrix Application Delivery Management.