CVAD II Unable to connect to Database from DDC and getting an error "reenter controller address"

CVAD II Unable to connect to Database from DDC and getting an error "reenter controller address"

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Article ID: CTX579957

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Description

  • Re-enter controller address on DDC 
  • error on sql : SSPI Handshake failed with error code 0x8009030c, state 14 while establishing a connection with integrated security; the connection has been closed. Reason: AcceptSecurityContext failed
  • You will be able to find the authentication failures/logon events on the Domain controller to which the sql server is communicating.(Event 17806)
  • All the citrix service return DBNotFound error when you run the below
  • Get-Command Get-*ServiceStatus | Get-Unique | Select Name  
  • Get-Command Get-*DBConnection | Get-Unique | Select Name

Resolution

  1. Shut down the problematic domain controller or reboot the DC and let sql to authenticate with different DC.
  2. Post confirming please check with the vendor(Microsoft ) for the DC failure.

Problem Cause

  • Domain Controller was showing access denied errors when we run  Repadmin /Replsummary  on the Domain Controller.
  • Event 17806 on the sql server, sql server was authenticating with one of the failed Domain Controller. 
  • If you run the Mcrosoft error exe to validate error 
  • No citrix component failure. 
  • err 0x8009030c
    # for hex 0x8009030c / decimal -2146893044 :
      SEC_E_LOGON_DENIED                                            winerror.h
    # The logon attempt failed
    
    

Issue/Introduction

No citrix component failure, Authentication failure