The high MGMT CPU issue is preventing users access to Netscaler via GUI or SSH.
Article ID: CTX579907
Updated On:
Description
After upgrading Netscaler to version 13.1-42+, executing the "<generate Techsupport>" command results in a high management CPU issue, causing users to be unable to log in to Netscaler via the GUI or SSH.
Resolution
- If the "nsaggregatord" process is terminated, GUI and SSH connections to Netscaler return to normal.
Problem Cause
This is a known issue and can be found in the following versions:- 14.1-8.+
- 13.1-50.+
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