YubiKey authentication is working on published desktop but not published app

YubiKey authentication is working on published desktop but not published app

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Article ID: CTX579594

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Updated On:

Description

YubiKey does not work from a published app browser (e.g., Microsoft Edge), but it works on the same browser inside a published desktop.
The published app and desktop are both hosted on the same server.

Resolution

Remove Edge from Citrix hooks exclusion: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\CtxUvi\UviProcessExcludes

Problem Cause

CtxWebAuthnHook.dll was not loaded in MS Edge.

Additional Information

How to Disable Citrix API Hooks :
https://support.citrix.com/article/CTX107825/how-to-disable-citrix-api-hooks-on-a-perapplication-basis