NetScaler SSL Certificates missing after upgrading Secondary Node

NetScaler SSL Certificates missing after upgrading Secondary Node

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Article ID: CTX579137

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Updated On:

Description

NetScaler SSL Certificates missing after upgrading Secondary Node

Resolution

  1. Reinstall the missing certificate.
 
Please try the followings to prevent this issue.
  • Do not manually modify files in the /nsconfig/ssl/ folder or use API calls to do so, especially on the Primary node.
  • Do not perform certificate file installation, updating, or deletion on the Secondary node. All modifications should be made on the Primary node.
  • Do not upload certificate files that have identical content to any existing certificates installed on the NetScaler.
  • Do not upload or update certificate files that have the same filenames as existing certificates on the disk.

Problem Cause

  • Manually modifying files in the /nsconfig/ssl/ folder or using API calls especially on the Primary node.
  • Performing certificate file installation, updating, or deletion on the Secondary node. 
  • Uploading certificate files that have identical content to existing certificates installed on the NetScaler.
  • Uploading/Updating certificate files that have the same filenames as existing certificates on the disk.