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Article ID: CTX579137
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Updated On:
Description
NetScaler SSL Certificates missing after upgrading Secondary Node
Resolution
- Reinstall the missing certificate.
Please try the followings to prevent this issue.
- Do not manually modify files in the /nsconfig/ssl/ folder or use API calls to do so, especially on the Primary node.
- Do not perform certificate file installation, updating, or deletion on the Secondary node. All modifications should be made on the Primary node.
- Do not upload certificate files that have identical content to any existing certificates installed on the NetScaler.
- Do not upload or update certificate files that have the same filenames as existing certificates on the disk.
Problem Cause
- Manually modifying files in the /nsconfig/ssl/ folder or using API calls especially on the Primary node.
- Performing certificate file installation, updating, or deletion on the Secondary node.
- Uploading certificate files that have identical content to existing certificates installed on the NetScaler.
- Uploading/Updating certificate files that have the same filenames as existing certificates on the disk.